7c333 Privacy Policy —
Your Information Is Protected

1 Scope of Application

This Privacy Policy applies to the 7c333 website (7c333.cam) and all its related services, mobile platforms, and applications. It applies to all users residing in Bangladesh who have created an account or are using services on 7c333.

This Policy does not apply to third-party websites or services, even if they are linked to our platform. It is your responsibility to read the privacy policy of any third-party service before using it.

2 Information We Collect

7c333 collects only the information necessary for the proper operation of the platform and to provide you with better service. We collect information in the following categories:

2.1 Registration and Identity Information

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21 or above may use 7c333)
• Email address
• National ID number or passport number (for KYC verification)
• Current address

2.2 Financial and Payment Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (where applicable)
• Transaction history — dates, amounts, and methods of deposits and withdrawals

2.3 Technical and Usage Information

• IP address and device identification information
• Browser type and operating system
• Time spent on the platform and pages visited
• Login and logout times and dates
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact our customer support team via live chat or email, the content of those conversations may be stored for security and quality control purposes.

3 Methods of Data Collection

7c333 collects information in the following ways:

• Directly provided information: Information you supply during the registration form, KYC verification process, or when contacting customer support.
• Automatic collection: Information automatically collected through cookies, log files, and similar technologies while you use our platform.
• Information from third parties: Information received from payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, or fraud prevention agencies.

4 Purposes of Data Use

7c333 uses collected information only for legitimate and specific purposes. The main purposes are listed below:

4.1 Account Management and Service Delivery

Information is used to complete your registration, verify your account, provide gaming and betting services, and process deposit and withdrawal transactions.

4.2 Security and Compliance

To detect and prevent fraudulent activity, prevent money laundering, verify your age (21+ confirmation), and operate 7c333 as a safe and reliable platform.

4.3 Customer Support

To resolve your complaints or issues and to provide effective service through 24/7 live chat support.

4.4 Responsible Gaming

To monitor your gaming activity and identify potentially problematic behaviour, and to provide assistance where needed. Responsible gaming is a core principle of ours.

4.5 Platform Development

To analyse user experience and improve the functionality and design of the platform. We analyse data for statistical purposes in a way that does not identify any specific individual.

5 Data Sharing and Disclosure

7c333 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), KYC verification, technology infrastructure, and customer support services. These partners are bound by confidentiality agreements with 7c333.

5.2 Legal Obligations

If disclosure of information is required by a court order, a request from a government authority, or applicable law, 7c333 will comply with that obligation.

5.3 Security and Fraud Prevention

If 7c333 believes that a user is involved in fraud, money laundering, or any other unlawful activity, information may be shared with the relevant authorities.

5.4 Business Transfers

In the event of a company restructuring, merger, or transfer of assets, user information may be transferred. Users will be notified in advance in such cases.

6 Cookie Policy

7c333 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic operation of the platform, such as login sessions and security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: For analysing and improving platform usage.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.

7 Data Security Measures

7c333 applies advanced technical and administrative measures to protect your personal information. Our security framework includes:

• SSL encryption: All data transmissions are protected by 256-bit SSL encryption.
• Two-factor authentication: For additional security when accessing your account.
• Regular security audits: Routine audits to identify system vulnerabilities.
• Restricted staff access: Only authorised personnel may access your information where necessary.
• Data storage security: Information is stored on encrypted servers.

Complete security on the internet cannot be guaranteed. However, 7c333 is committed to ensuring the highest level of protection for your information and always works toward operating a safe and reliable platform.

8 Data Retention Period

How long 7c333 retains your information depends on the type of data and the purpose for which it was collected:

• Active account information: Retained for the entire period your account remains active.
• Financial transaction records: Retained for as long as required by legal obligations and dispute resolution needs.
• KYC verification information: May be retained for a specified period after account closure.
• Gaming activity logs: Retained for a defined period for responsible gaming and security purposes.

Once the retention period ends, information is securely deleted or anonymised.

9 Your Rights

As a user of the 7c333 platform, you have the following rights:

9.1 Right of Access

You may request a copy of the information we hold about you. We will provide that information within a reasonable time.

9.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request a correction. Correcting KYC-verified information may require additional verification.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or legitimate interests apply.

9.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.

9.5 Right to Close Your Account

You may request to close your account at any time. It is your responsibility to withdraw all outstanding balances before the account is closed.

To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat.

10 Protection of Minors

7c333 strictly prohibits persons under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.

If it comes to our attention that a minor has opened an account, we will immediately close that account and delete the associated information. Age verification at the time of registration is an integral part of our KYC process.

11 International Data Transfers

7c333 primarily provides services to the Bangladesh market. However, some technical services and servers may be located in other countries. In such cases, applicable standards are applied to ensure data protection.

Regardless of where data is processed, the protection standards described in this Privacy Policy will apply.

12 Policy Changes

7c333 reserves the right to change or update this Privacy Policy at any time. In the case of significant changes, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• Through an alert when you log in to the platform

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new terms. For this reason, we recommend reviewing this page regularly.

13 Contact

If you have any questions or concerns about this Privacy Policy, or wish to make a request to exercise your rights, please contact us: